hey Overview

Heylen Warehouses is a company of the Heylen Group based in Herentals, east of Antwerp.

We held a consulting with their management team on 16. November 2022.

The key stakeholders are:

• Heylen Warehouses

  • Philippe Deschilder (co-CEO)
  • Ralph Caspanni (co-CEO)
  • Nicolas van Damme (CFO)
  • Jan Snoeys : data guy

• CTAC: SAP integration partner

  • augusto.brito@ctac.be : account manager for Heylen
  • dan.fu@ctac.be : our main contact at CTAC
  • daniel.spokoinyi@ctac.be : he was in a couple of mtgs. Seemed to be the go-to-guy at CTAC for RE-FX requests
  • christian.dijkstra@ctac.nl : he was the guy that gave us access and defined the roles
  • ben.meijs@ctac.nl: SAP developer
  • mattijs.happe@ctac.nl : SAP developer

Philippe and Nicolas were present at the consulting.

Their main activity is:

• Build warehouses (BP projects)

• Manage warehouses

• Increase the profitability of warehouses by installing solar panels (RE projects)

Heylen Warehouses has about 6 PMs, each running about 1-3 projects. In total, there is about 200k m2 in development.

Perspectives

1. Portfolio: As a shareholder, I want to see key KPIs such as WALT, and a tool to analyse the contributors to the KPI

2. Pipeline: As a manager, I want to understand the pipeline (land, development) so I can plan resources.

3. Projects: report project health status of LD, BP, RE projects

4. Operations: report financials vs budget

In the first phase of this project, we focus on perspective 1: Portfolio.

Systems

They are using the following systems:

• SAP

  • REFX (Real Estate)
  • FICO (Finance & Controlling)

• Lucanet: this is a third party application that collects SAP FICO data

Terminology

Name	Meaning	Where is it used?
Real Commitments
PM	Project Manager
Building	Building
Pooled Space	Pooled Space: container of rental spaces, e.g. a section of a building
Rental Space	A unit that can be rented
Tenant
Plot	A plot of land, aka Location
Permit	A gov permit to develop one or more Units
Phase	Plots are developed in phases
SPV	Special Purpose Vehicle, i.e. a legal entity creeated for the development of some project	A legal entity to manage the development of a projects, e.g. in a joint venture
Unit	A unit is a part of a plot.

• Building
  • Pooled Space
    • Rental Space (aka Unit, Rental Space -> contract)

QUESTION: We said a CONTRACT can span multiple RENTAL_SPACES. Is a contract always on a single POOL_SPACE, or can it span multiple POOL_SPACEs? Can it span multiple BUILDINGs?

Processes

The activities are:

Perspective	Activity	Examples
Pipeline	Land Development	Find land, feasibility study, buy land, get permit
Projects	Project Development	Plan building, find subcontractors, execute
Portfolio	Portfolio Management	Check profitability, strategically decide on direction, etc.
Operations	Administrate	Find new tenants, manage properties, send invoices, etc.

The renewable energy part is just another construction project.

1 and 2 build a funnel:

For the first phase, we focus on perspective Portfolio.