Tunap Business Process

Business

Tunap has a distribution network of car dealerships. These are tunap's clients. In the data sheets, they are called Car Dealerships (aka as Holdings, Brands).

The garages sell tunap products.

Each client has a number of workshops (Werkstätten, Standorte).

Each workshop has a number of employees that sell the products. They are called consultants.

A consultant can work for multiple workshops, though this is exceptional.

Tunap manages the sales in two ways:

1. tunap set sales targets, on different levels

2. tunap requests sell-out data from its clients.

Sales Targets (Potential)

The first (sales targets) is bottom up: The key account manager sets targets for the client. Finally, they are broken down by the account manager per consultant.

In the end, we will have a sales target per:

1. per consultant

2. per product

3. per month

This top-down breakdown process is not important for us. We receive the targets on the smallest granularity, managed and entered by the country manager (Nico, Leon, etc.)

Sell-Out Data (Realisation)

Each tunap country manager requests sell-out data from the car dealerships:

1. per dealership

2. per week

Each file contains one record with a quantity of sold product per:

1. product

2. workshop

3. consultant

4. license plate (for some countries only, e.g. BENELUX)

Sometimes, the data is even more granular.

The sell-out tool then aggregates these records up (bottom-up).